Viewing Payments
Complete this task to review the payment of an IPYMT or GPYMT line item, including rescinded payments (RSCND).
When viewing a payment, the Payment: ID page opens in read-only mode. You can only view how the payment was applied on this page. No further action can be taken.
Step-By-Step Guide
Step | Instructions | Additional Information |
|---|---|---|
1 | From the Act: [ID] > Active AR tab of the guarantor account, select the payment (IPYMT, GPYMT, EPYMT, RSCND) line item for the payment to review. | Use the Filter by DOS option to filter the service fee line items by date of service. You can either type the date in the space provided or use the Calendar Control tool by clicking the arrow and selecting the date on the calendar that appears. To include all service fee lines items, clear the date from the Filter by DOS field. |
2 | Click View Tran. A read-only version of the Payment: ID page opens with the Distributions tab displayed. |
|
Act: [ID] / External Collections Tab
Update Person / Person Information Tab
Update Person / Address History Tab
Applying Service Line Adjustments
Rebilling Claims with Fee Changes
Rebilling Claims without Fee Changes
Reversing Miscellaneous Adjustments
Reassigning Financial Responsibility
Transferring Service Fee Lines to Internal Collections
Transferring Service Fee Lines to External Collections
Canceling Pre-Collections on Service Fee Lines
Suspending Pre-Collections Eligibility Status on a Specific Service Fee Line
Holding Statements on Specific Service Fee Lines
Generating the Remit Detail Report
Printing the Account AR Activity
Not applicable for this topic