Suspending Pre-Collections Eligibility Status on a Specific Service Fee Line

1

From the Act: [ID] > Active AR tab of the guarantor account, select the service fee line to suspend the Pre-Collections activity.

2

Click Suspend Pre-Collections. The Suspend Pre-Collection window opens.

Open

3

Select one of the options:

• Suspend pre-collection for this service fee - prevents only the highlighted service fee line from receiving a Pre-Collections status

• Suspend pre-collection for all service fees with date of service: MM/DD/YYYY - prevents all service fee lines on the account with the specified Date of Service from receiving a Pre-Collections status

4

Click OK to save the setting.