Reversing Suspense

Complete this task to reverse a Suspense transaction:

Step-By-Step Guide

Step	Instructions	Additional Information
1	From the Suspense page, select the Suspense Refund transaction (REFND) to reverse
2	Click Reverse. The Reverse Refund window opens.
3	Enter the date to use as the accounting date for this transaction in the Account Date field.	If your practice is configured for accounting dates, the Accounting Date option is available. If your practice is not configured for accounting dates, this option is not available.
4	Enter the reason or any additional information related to the reversal in the Description field.
5	Click OK to save and close the Reverse Refund window.

Step	Instructions	Additional Information
1	From the Suspense page, select the Suspense Payment transaction (IPYMT or GPYMT) to reverse
2	Click Reverse. The Reverse Payment window opens.
3	Enter the date to use as the accounting date for this transaction in the Account Date field.	If your practice is configured for accounting dates, the Accounting Date option is available. If your practice is not configured for accounting dates, this option is not available.
4	Enter the reason or any additional information related to the reversal in the Description field.
5	Click OK to save and close the Reverse Payment window.