Collections Admin
The Collections Admin page provides a consolidated location to create and manage all collections-related items.
From the page, you can define:
Actions and Action Series
Collector Groups
Guarantor Collections Assignment Rules (at enterprise-level and practice-level)
Insurance Collections Assignment Rules (at enterprise-level and practice-level)
Denial Groups
Denial Group Assignment Rules
Pre-Collections Task Creation Rules
External Collection Assignment Rules
Manage Collection Letter templates for guarantor and insurance collections
Rules and groups created here can be used throughout Connect Back Office to manage and execute collections activities.
Collections Admin Subtopics